COVID-19 Weekly Status Update

Keeping families and residents informed and up-to-date remains our top priority.

In compliance with New York State Department of Health guidelines, we will update residents, authorized family members and guardians at least once per week on the number of new infections and deaths at our facility.  Our website (www.kirkhaven.com) and the COVID-19 Status Hotline number below serves to alert family members to any new COVID-19 related bereavements and any test positive cases (resident and staff) at our facility.   This information will be updated at least weekly on our website and on the status hotline.

Authorized family members and guardians of residents testing positive for COVID-19 will be updated directly by phone upon receipt of positive results and promptly upon a change in the resident’s condition, and routinely until recovery.

Authorized family members and guardians of residents who DO NOT have access to the internet may call the following phone number for a recorded status update.  COVID-19 Weekly Status Hotline: 1-585-271-1772, Ext. 3085.