Visitation Fact Sheet

  • A nursing home must be free of any COVID-19 cases in residents and staff before in-person visitation can commence. On September 15, 2020, NY State Department of Health updated the guidance on visitation in nursing homes; reducing the visitation quarantine requirement from 28 days to 14 days. The new guidance also now requires visitors to be tested for COVID-19 within 7 days of visiting a nursing home.
  • If the facility falls out of compliance with the requirements due to a new onset of COVID-19 among staff or residents, visitation will be halted immediately and suspended for at least 14 days while resident and staff testing is completed in accordance with State and Federal regulations.
  • In order to schedule a visit, each visitor is required to provide proof of negative COVID-19 result within 7 days of the actual test date.
  • The resident may receive 2 visitors at a time. Visitors under the age of 18 must be accompanied by an adult 18 years of age or older.
  • In-person visits are by appointment only and limited to approximately 30 minutes. Staff will determine suitable visit location based on resident needs. At this time, Kirkhaven cannot permit any in room visitation unless resident is receiving end of life care.
  • Currently, Kirkhaven is planning to begin limited indoor visits on Wednesday, November 4th.
  • Due to seasonal weather changes and indoor space limitations, in-person visits will take place in the Chapel, adjacent to the main entrance.
  • Hours for Limited Visitation: Monday – Friday: 10am, 11am, 2pm and 4pm by appointment only. Please call your designated Social Worker or the House Manager or leave message or email: COVID19info@kirkhaven.com Zoom, FaceTime and balcony visits are still available by appointment only.
  • The following information will be collected for each visitor: first and last name, address, daytime/evening phone number, dated and time of visit and email address. Visitors must be screened, including temperature checks, comply with social distancing and wear face masks at all times.
  • There can be no physical contact between visitors and residents and no exchanges may be made during the visit (no cards, gifts, flowers, food items, etc.). We apologize for the inconvenience; no food or beverage consumed during visits and at this time facility restrooms are not accessible to visitors.
  • Any visitor who fails to adhere to the visitation policy will be prohibited from visiting for the duration of the COVID 19 state declared public health emergency.