April 23, 2020
In an effort to comply with Governor Cuomo’s Executive Order, we will continue to keep the lines of communication with residents and families open to the best of our abilities by promptly posting general information related to any positive COVID-19 cases, or if any resident suffers a COVID-19 related death, along with communications, resources and new or revised policies on our website.
One additional positive COVID-19 case was identified on April 22, 2020. Fortunately, there have been no additional deaths to report.
We are in review of the many questions our families have submitted via email to COVID19info@kirkhaven.com. Individuals submitting questions will not receive individual direct responses to their questions. We are committed to providing weekly FAQ updates on our website and recommend you look to our website for answers to your questions.
Furthermore, please understand we are unable to take COVID-19 emergency management plan questions by phone as our staff must prioritize their attention on resident direct care needs. Also, please refrain from inundating our clinical team with direct email inquiries for matters not related to your loved ones health status.
We appreciate your understanding and support.
~Anne Gallese CEO, Administrator