Visitation Fact Sheet

  • On March 13, 2020 New York State Department of Health (NYSDOH) issued guidance to Nursing Homes limiting visitation due to the COVID-19 Virus Pandemic.
  • On July 10, 2020, NYSDOH updated the guidance to allow outdoor visitation and limited indoor visitation if the Nursing Home meets specific benchmarks and develops a reopening plan.
  • Currently, Kirkhaven is planning to begin limited outdoor visits in our Courtyard on Wed. July 22nd. Weather permitting. Tent covered area is available.
  • Under certain limited circumstances, visitation can be inside in a well-ventilated space. (1st Floor Lobby Area). Staff will determine suitable visit location based on resident needs.
  • Visitors must be screened, including temperature checks and comply with social distancing and wear face masks at all times.
  • Any visitor who fails to adhere to the visitation policy will be prohibited from visiting for the duration of the COVID 19 state declared public health emergency.
  • Kirkhaven will not permit any in room visitation unless resident is receiving end of life care.
  • Visits are by appointment only and limited to approximately 30 minutes.
  • Zoom, FaceTime and balcony visits are still available on weekends between 10am-12noon and 2pm-4pm.
  • Residents are allowed 2 visitors at a time. Visitors under the age of 18 must be accompanied by an adult 18 years of age or older.
  • We apologize for the inconvenience, at this time facility restrooms are not accessible to visitors.
  • If the facility falls out of compliance with the requirements due to a new onset of COVID-19 among staff or residents, visitation will be halted immediately.
  • Hours for Outside Visitation: Monday – Friday: 10am – 12 noon & 2pm – 4pm by appointment only. Please call your designated social worker or the House Manager, leave message or email: COVID19info@kirkhaven.com